How much does contact center WFM software cost?
Foresight WFM is one plan priced per planner — $400, $350, or $300 per user / month as your team grows. Agents are never billed. Every feature is included; unlimited runs; invoice billing after a conversation.
Founding customers: 50% off for 12 months for the first 5 teams, in exchange for a short quote we can share.
What are the per-user monthly rates?
Graduated volume breaks on one product — not separate plans. No minimum seat count; start with one user.
| Users | Rate |
|---|---|
| Users 1–3 | $400 each / month |
| Users 4–5 | $350 each / month |
| Users 6 and beyond | $300 each / month |
Start with one user. Rates are graduated — each additional user is billed at its own rate. Annual prepay: 2 months free.
Examples
1 planner = $400/month. 3 planners = $1,200/month.
5 planners = (3 × $400) + (2 × $350) = $1,900/month.
What is included?
Everything in the product — forecasting, capacity, schedules, fine-tuning, and full downloads — on every seat.
- Unlimited runs
- All forecasting models with full accuracy reporting
- Demand volatility scoring
- Erlang C capacity planning
- Constraint-based schedule optimization with your own goals
- Interactive fine-tuning
- Bring-your-own-forecast mode
- Holidays & DST for 100+ countries
- Full Excel report + every intermediate calculation
- No agent PII stored
- 14-day guided trial
Billing is by invoice after a conversation — no self-serve checkout.
How does that compare to per-agent pricing?
A 150-agent contact center pays roughly $3,750/month at $25 per agent elsewhere, and far more on enterprise suites. With Foresight, three planners cover that same center for $1,200 — and the gap grows every time you hire an agent.
Pricing questions
What counts as a user?
A named person who signs in — your planners and analysts. Logins are individual, not shared. Agents are never counted and never uploaded.
Can I start with just one user?
Yes. Start with one and add people whenever you want — the rate drops as your team grows.
How do I pay?
By invoice — ACH/EFT, Net 15. No credit card needed.
Is there a free tier?
No — but every trial starts with us running your first file with you, free.
What about my data?
No agent PII, ever. Files auto-delete after 30 days, and you can delete anything sooner.
Can I cancel?
Monthly: anytime. Annual: at term.
Ready to right-size your staffing?
Currently onboarding a limited number of beta teams.